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Frequently asked questions
Yes. Shipping is free on every order within the United States, with no minimum order value. You see the final price at checkout before you pay.
Check the size information on the product page and compare the measurements with a similar item you already own. If you are unsure, email us at support@kellyandshannon.com and we will help you choose.
Orders are processed within 1–3 business days and delivered within 5–12 business days after shipping, for a total delivery time of 6–15 business days.
As soon as your order ships, we email you a tracking number and link. You can also follow your shipment on our Track Your Order page.
Email support@kellyandshannon.com, call +31 6 10198853 or use our Contact page. We respond within 24 business hours, Monday to Friday, 8:00 AM – 5:00 PM (ET).